Being customer-centric is a great cultural trait and a common aspiration in many startups. But can a founder be guilty of doing too much customer service? I couldn’t help but think of this recently as I watched Amod’s recent interview with Clearfeed. It made me reflect again on the long […]
[LinkedIn thread: https://bit.ly/3kzZqZN, Twitter thread: https://bit.ly/3osr4t3] nice: … kind, pleasing, agreeable, .. Merriam-Webster Greying hair has meant helping people in my network – with careers, decisions, strategy, and sundry. One of the most common predicaments I see people face is in taking decisions that may displease someone. Why is this […]
I started the Qubole office in Bangalore in Jan 2012, roughly at the same time the company itself started, and ran it until Oct 2020. The India team eventually grew to ~200 out of a worldwide team of ~320. The majority of R&D, half of Technical Support, and later parts […]